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Frequently Asked Questions
| Our apartment community offers thoughtfully designed one, two, and three bedroom apartment homes in Austin to fit a variety of lifestyles. |
| These apartment homes in Austin do not include private yards. |
| Schedule a tour of our Austin apartment community by booking directly at canyonridgeaustin.com. |
| Apply online for our apartments in Austin quickly and securely at canyonridgeaustin.com. |
| Applicants should be prepared to provide proof of income and a valid government issued ID. |
| Income requirements for our Austin apartment homes are 2.5 times the monthly rent. |
| Subleasing is not permitted within our community. |
| Renter’s insurance is required for all residents. |
| Lease renewals can be completed through the resident portal approximately 60 days prior to lease expiration. |
| Canyon Ridge does not currently offer affordable housing options. |
| Move in costs include a $175 administrative fee and a $50 application fee per applicant. |
| We do not currently offer move in assistance services. |
| Early lease termination requires a 60 day notice and applicable termination fees. |
| A 60 day written notice is required prior to move out. |
| Residents must provide a 60 day notice, submit a forwarding address, and return the apartment home in move out condition. |
| Security deposit refunds are typically processed within 4 to 6 weeks after move out. |
| A security deposit or Jetty deposit waiver is required and must be paid prior to or at move in. |
| Utilities are not included in rent for these apartments in Austin. |
| Residents may choose from internet providers such as Spectrum or AT&T. |
| Rent payments can be made conveniently through the resident portal using BILT. |
| There are no additional recurring fees beyond standard leasing costs. |
| Parking is available with registration, including garage parking for $125 and carports for $35, based on availability. |
| Guest parking is limited to a maximum of three days. |
| EV charging stations are not currently available at Canyon Ridge. |
| We are proud to offer pet friendly apartments in Austin. |
| Pet costs include a $250 deposit, $250 fee, and $25 monthly pet rent. |
| Breed restrictions apply, and aggressive breeds are not permitted. |
| Residents and their pets can enjoy our on site pet park. |
| Community amenities include a fitness center, yoga room, swimming pool, and playground. |
| Laundry facilities are not available on site. |
| Bike storage is not currently offered at the community. |
| Apartment homes include access to high speed internet through Google Fiber. |
| Packages are delivered securely to the on site parcel locker system. |
| Virtual tours are not currently available. |
| Furnished apartment homes are not offered at this time. |
| Residents enjoy easy access to Walnut Creek Park along with nearby hike and bike trails. |
| The community is served by the Pflugerville Independent School District. |
| Please contact the leasing office for details on upcoming community events and activities. |
| Quiet hours are observed daily from 10 PM to 10 AM. |
| Noise concerns can be reported by contacting 311. |
| This is a non smoking apartment community. |
| Maintenance requests can be submitted through the RentCafe resident portal. |
| Most maintenance requests are addressed within 24 to 48 hours. |
| Residents have access to amenities including a fitness center, yoga room, swimming pool, and playground. |
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